Everyone knows that medics, police, firefighters, and other emergency responders save lives and help our communities in dangerous desperate times. But few people think about the connection between people in need and those responders.
This week is a perfect time to learn more about those critical professionals, and thank them for all they do. April 13-19, 2014 is Public Safety Telecommunicator Week in Oregon, by gubernatorial proclamation.
Public safety telecommunicators—like 9-1-1 operators or police and emergency dispatchers—are the link that gets emergency services where they need to be as fast as they can get there. Dispatchers often talk frightened and shocked callers through sharing their information and location, sometimes providing invaluable guidance on keeping callers and others safe until responders arrive. Dispatchers also share vital information with responders to make sure emergency personnel are prepared and protected as they fly to the scene.
The University of Oregon is fortunate to have its own crew of Communications and Emergency Response Center operators who take calls for UOPD, and monitor 9-1-1 and other emergency or police activity. These people gather and distribute the information that lets UOPD or UO Emergency Management send out alerts or form response plans.
Anyone on campus who picks up a phone and calls 541-346-2919 to report a crime, a suspicious situation, or other emergency or problem, benefits from the training and dedication of the UO's telecommunication professionals.